PRIVACY POLICY
Last Updated: June 2026
Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it and how we protect it. By using our website, you agree to the practices described here.
1. Who We Are
LEMURIA ONE HEART
Website: https://www.lemuria-heavenonearth.org
Email: lemuria.oneheart@protonmail.com
Location: NSW, Australia
2. What Information We Collect
We may collect the following personal information when you use our website:
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Contact details: your name, email address and phone number
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Shipping and billing information: your postal address and payment details (processed securely via our payment provider — we do not store card details)
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Order information: details of products and services you purchase
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Communication history: messages you send us via email or contact forms
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Website usage data: information about how you browse our site (see Cookies below)
3. How We Collect Your Information
We collect information when you:
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Place an order through our shop
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Book a service, workshop or program
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Sign up to our mailing list
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Contact us directly via email or a contact form
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Browse our website (automatically, via cookies)
4. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Communicate with you about your purchases or bookings
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Send you updates, offerings and newsletter content (only if you have opted in)
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Improve our website and services
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Comply with legal obligations
We will never sell your personal information to third parties.
5. Who We Share Your Information With
To run our business, we work with trusted third-party service providers who may handle your data on our behalf:
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Wix (our website platform) — for hosting and storing website data
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Payment processors — for secure transaction processing
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Shipping carriers — for delivering physical orders
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Email marketing platforms — for sending newsletters (if applicable)
These providers are bound by their own privacy policies and are required to handle your data securely.
6. Cookies
Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it. You can adjust your cookie settings through your browser at any time.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss and unauthorized access. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
9. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate or outdated information
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Request that we delete your information (subject to legal requirements)
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Opt out of marketing communications at any time
To exercise any of these rights, please contact us at lemuria.oneheart@protonmail.com.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
LEMURIA ONE HEART